Okgame Privacy Policy

Okgame (okgame.wine) respects your privacy to the highest degree. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what steps we take to protect it. By using okgame, you agree to this policy. We recommend reading it before you register — it's for your own protection.

In providing services on the okgame platform, we collect two types of information — what you provide directly and what is collected automatically. We only gather information that is genuinely necessary to deliver our services.

Information you provide directly:

• Full name, date of birth, and gender
• Email Address & Mobile Number
• Residential address and country
• National ID or passport number (for KYC verification)
• Payment method details (Mobile Banking/Nagad number, etc.)
• Messages and complaints you have sent to support

Automatically Collected:

• IP Address & Device Type
• Browser information and operating system
• Time spent on the site and pages visited
• Transaction history and gaming activity
• Cookies & Local Storage Data

All collected data is used solely for the specific purposes outlined below. okgame will never use your information for unrelated purposes without your consent.

Okgame respects your privacy and does not generally share your information with third parties. However, sharing may be required in the following limited circumstances:

• Payment Processors: Trusted payment gateways receive the necessary information to process your transactions.
• Law Enforcement: We may be required to disclose information under a court order or valid legal requirement.
• Licensing Authority: Supplying required information to regulatory authorities for oversight purposes.
• Technology Service Providers: Limited data shared with cloud hosting and security service providers under strict NDA agreements.
• Fraud Prevention Organizations: Industry databases used to prevent money laundering and fraud.

Whenever information is shared with third parties, they are contractually bound to uphold our privacy standards. We always share only the minimum data necessary.

Okgame uses cookies to enhance your experience. Cookies are small text files stored in your browser. They do not contain your identity or payment information.

• Essential Cookies: Used to protect login sessions and keep core site functions running. These cookies cannot be disabled.
• Functional Cookies: To remember your language preferences, theme, and settings.
• Analytics Cookies: To understand which parts of the site are used most. These can be turned off.
• Security Cookies: To detect and flag fraudulent login attempts.

You can delete or block non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of the site.

Okgame does not retain your information longer than necessary. Data is stored and deleted in accordance with the following guidelines:

• Active Account: All information is retained for as long as the account remains active.
• Closed Accounts: Core information may be retained for up to 5 years after account closure to meet legal obligations.
• Transaction Records: Retained for up to 7 years in accordance with international financial regulations.
• Marketing Data: If you withdraw your consent, your data will be deleted within 30 days.
• Support Messages: Automatically deleted 2 years after the issue is resolved.

Okgame believes you have full rights over your own data. We uphold the following rights:

• Right to Know: You may request to know what information we hold about you.
• Right to Rectification: You can correct any inaccurate information at any time.
• Right to Erasure: You may request deletion of your data unless we are required to retain it by law.
• Right to Portability: You may request a copy of your data in a readable, portable format.
• Right to Object to Processing: You may object to the use of your data for specific purposes.
• Right to Withdraw Consent: You may withdraw your marketing consent at any time.

To exercise these rights, contact our support team. We typically respond within 30 days.

Okgame applies industry-leading security practices to protect your information. Security is enforced at every level:

• 256-bit SSL/TLS encryption on all data transmissions
• Passwords are stored using bcrypt hashing and are never kept in plain text.
• Two-Factor Authentication (2FA) Support
• Regular server security audits and penetration testing
• Automatic account lock on suspicious login attempts
• 24/7 Security Monitoring Team

That said, no system on the internet is 100% secure. We encourage you to stay vigilant — use a strong password and never share your login credentials with anyone.

Okgame is strictly for users aged 18 and above. We never knowingly collect or process information from minors. If a minor has registered by mistake:

• The account will be closed immediately.
• All collected data will be securely deleted.
• Any transactions on the account will be reviewed.
• The matter will be resolved by contacting the parents or guardians.

If you know that a child has registered on okgame, please notify our support team. We will take immediate action.

Okgame may update this Privacy Policy from time to time. Changes may arise due to legal updates, new service launches, or security improvements. For any significant changes:

• A notice will be sent to your registered email address.
• A notification will be displayed when you log in to the platform.
• The last updated date at the top of this page will reflect any changes.
• For major changes, a 7-day notice will be given before they take effect.

Continued use of okgame after any changes have been made constitutes your acceptance of the updated policy. We recommend visiting this page regularly to stay up to date.

If you have any questions, concerns, or requests regarding our Privacy Policy, don't hesitate to reach out to our support team. We're available 24/7 to assist you.

• Email: [email protected]
• Live Chat: Log in to the platform and chat with us directly
• Response Time: Usually within 24 hours